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Returns & Refund Policy

Last updated: 26 August 2026

🔹 Return Window

You may request a return within 7 days of the delivery date. Returns requested after this window will not be accepted.

🔹 Eligible Return Reasons

  • Item received is different from what was ordered
  • Product has an undisclosed defect not mentioned in the listing
  • Item is damaged in transit
  • Item is non-functional / dead on arrival
  • Wrong quantity received

🔹 Non-Eligible Reasons

  • Change of mind (buyer-initiated) — not covered unless COD order within 24h
  • Cosmetic issues clearly mentioned in product description
  • Damage caused by buyer after delivery

🔹 How to Raise a Return

  1. Go to My Account → Orders
  2. Select the order and click Request Return
  3. Select return reason and upload photo/video evidence
  4. Our team will review within 24-48 hours
  5. If approved, we'll schedule a pickup

🔹 Refund Timeline

Once the returned item is received and inspected, refunds are processed within 5-7 business days to the original payment method. For COD orders, refunds are made via bank transfer.

🔹 Shipping Costs for Returns

Return shipping charged to buyer.

Questions about your return? Contact us at or WhatsApp us at +91-.